Policies & Guarantee

Kyle Sutton is an intuitive. He combines his array of knowledge with his intuition in order to provide you with the awareness needed in order to bring balance to mind, body, and soul. He enjoys developing intuitive skills in addition to his private practice.

There is a 24 hour cancellation policy as there is often a waiting list and this will allow another client the opportunity to receive a session.

How to best prepare for a session:

It’s good to have a list of items you would like to address in the session. You can write them down or simply have a “mental checklist”. This way you can make sure I get to everything you were hoping to cover. Drink plenty of water both before and after the session. When Kyle clears energy some people feel slightly dehydrated. So, it’s good to hydrate prior to the session as well as after the reading. If you’re session is by telephone, create as calm and quiet a space for your reading as possible. It’s not always possible to control your environment, but do what you can to “set” a quiet, peaceful hour aside for yourself to have your reading. For example, turn off your computer or any extra phones you have lying about, tell your family, partners or spouses you’ll be unavailable for the little bit, make sure the television is off, etc. This way you can focus and receive the information your spirit has for you and the healing and clearing that is available to you in as unobstructed a way as possible. After all, this is your gift from you, to you!

It is up to you to take notes. Kyle does not record sessions for the sake of privacy. Please either set your phone to record (Cogi app works well), or have paper and pen handy for those moments when the information is flowing. Please note: Kyle will not remember your session 24 hours after its completion. All the messages he receives are for you, not him.

Our Contact Format

Presently, Kyle is only giving readings by telephone or in-person. Kyle will only provide a reading for individuals 18 years or older, unless I have communicated with one or both of the minor’s parents and have obtained written permission to move forward.

Kyle is available for readings to individuals living outside the United States, but due to the difference in time, please select the time appropriate for you as the appointment software will provide my availability using my home time zone.

This appointment is yours, and, therefore, you are asked to call Kyle. He will not call if the connection is missed. It is your responsibility to ensure the session occurs.  If for any reason there is a technical issue, your appointment can be rescheduled, but this should be a rare occurrence.

Satisfaction Guarantee

Kyle is committed to ensuring your satisfaction, however, in all cases, it is not possible. If you have had your session and you are not entirely satisfied, Kyle will offer another session at a discount or free of charge. In order to initiate this process, you must email him with your concern(s), and, together,you will resolve the issue through email, documenting the conversation.

Kyle provides a service, and, like most services of its kind, it is intangible and cannot be returned. Given the type of service I provide, not all clients will be 'satisfied' with the outcome, which does not imply that the service was insufficient. Kyle cannot guarantee that the messages I provide will satisfy every client's desires. As an Intuitive, Healer and Coach, Kyle provides the information he receive in the way in which it is given. Kyle do not 'color-coat' the details, and, at times, the message may not seem appropriate, but it is your message. Every client is responsible for managing the messages (e.g., take notes, record the session, etc.)

Please note: Group sessions may not be recorded to be consistent with my privacy policy. Kyle is committed to ensuring your satisfaction, however, in all cases, it is not possible.

Privacy Policy

What you say during a session is private and confidential.  Kyle will not discuss your session with anyone but you with out your expressed, written permission.

  • Kyle has a gift, however, he does not remember the details of any session within 24 hours of its completion. Every client is responsible for managing the messages (e.g., take notes, record the session, etc.)
  • Please note: Group sessions may not be recorded to be consistent with the established privacy policy.

Cancellation/Refund Policy

If you cancel your session more than 72 hours from the time scheduled, you will receive a full refund or you may reschedule for the same session type.  If you cancel your session less than 72 hours and more than 48 hours from the time scheduled, you will receive a 50% refund.  If you cancel your session less than 48 hours from the time scheduled, there will be no refund.

If Kyle cancels your session for any reason, you will receive a full refund or he will reschedule you for another time.

For obvious reasons, Classes, Seminars & Workshops cannot be rescheduled and will follow the refund policy with the following exceptions:

  • To better serve all the attending clients, 10 minutes after a session has started the door will be locked and no entry will be allowed. In this case, there will be no refund for missing the class, seminar or workshop.
  • If you register for a multi-week seminar, you are registering for all the sessions listed. If a session is missed, you will not be able to continue with the subsequent sessions. However, when another seminar of the same type is offered, you will be granted re-entry to the missed sessions for a $15 administrative fee.

Intuitive Development Training

Prior to committing to any Development Training, you and Kyle will have an complimentary Interview session where you may ask pertinent questions with regard to how the sessions will proceed. We will discuss the expectations and limits of the training.

In addition to the interview session, you and Kyle will have a 1-hour Training Design session, which is separate from the six-session commitment. At the completion of the Training Design session, you will be asked to commit to the six 2-hour in-person sessions by signing a contract and rendering payment. Once you have made this commitment, there will be no refund.

If you cannot make this commitment, I recommend you choose the individual sessions where there is no commitment and each session is at full price.

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